Sales Operations Analyst, ADR
Sunnyvale, California - · 0-2 years experience · Full-time · Onsite · Posted Oct 6, 2026
At a glance
- Experience
- 0-2 years experience
- Employment
- Full-time
- Workplace
- Onsite
- Location
- Sunnyvale, California -
About the role
- The ADR Operations Analyst is an entry-level role dedicated to supporting the Account Development Representative (ADR) team by optimizing prospecting workflows and pipeline generation. This position focuses on improving day-to-day operations, implementing AI-assisted workflows, and managing the sales technology stack.
Responsibilities
- Document the end-to-end ADR workflow from lead assignment to qualified meeting.
- Identify and remove process bottlenecks to improve pipeline quality.
- Maintain process documentation and enablement materials for the ADR team.
- Build and maintain outbound cadences and sequence templates in the sales engagement platform.
- Analyze cadence performance to identify and scale best practices.
- Manage and optimize the ADR tech stack, including Salesforce, SalesLoft, ZoomInfo, and LinkedIn Sales Navigator.
- Design and pilot AI-assisted prospecting workflows using tools like Microsoft Copilot.
- Partner with marketing to review MQL quality and refine lead scoring methodology.
- Monitor and coordinate re-engagement for stale or stalled opportunities.
- Serve as the primary point of contact for ADR tool-related questions.
Requirements
- Bachelor's degree in Business, Marketing, Finance, or a related analytical field.
- 0-2 years of experience in sales operations, marketing operations, account development, or a related business function.
- Comfortable with MS Office Suite, including Excel.
- Strong written and verbal communication skills.
- Disciplined attention to detail and organizational skills.
- Ability to prioritize and manage multiple assignments simultaneously.
- High energy level and passion for operational excellence.
Preferred qualifications
- Familiarity with CRM or sales engagement platforms such as Outreach or Salesloft.
- Experience with prospecting data tools such as ZoomInfo.
- Interest in applying AI tools to business problems.
Workplace
- 4 on-site days a week in Sunnyvale, CA headquarters.
Skills
- Salesforce
- SalesLoft
- ZoomInfo
- LinkedIn Sales Navigator
- Microsoft Copilot
- Excel
- MS Office Suite