At a glance
- Workplace
- Remote
- Location
- US
- Salary
- USD 128,560-160,700
About the role
- Twilio is seeking a data-driven, strategically minded individual to join our Strategic Operations pillar within Sales, Operations, and Enablement.
- This role sits at the intersection of business strategy, sales planning, and advanced analytics.
- You will lead our target-setting process and align customer segmentation with broader GTM organizational objectives.
Responsibilities
- Lead the annual and semi-annual target-setting cycles for the global sales organization
- Present target proposals, growth opportunities, and complex data insights to senior leadership using clear, data-backed narratives.
- Develop and refine the sales customer segmentation model
- Extract actionable insights from large, complex datasets using advanced analytical and statistical methods to optimize revenue efficiency.
- Work closely with Sales, Finance, Product, Systems, and HR to align operational metrics with overall corporate strategy.
- Develop, maintain, and automate dashboards & reporting to track important planning outcomes including target accuracy and territory outcomes
Requirements
- 6+ years of combined experience in Strategic Operations, Sales Operations, Revenue Operations, or Data Analytics within a fast-paced technology environment.
- Proven track record of leading target-setting cycles and planning frameworks for a GTM organization.
- Hands-on expertise in data visualization tools (e.g., Tableau, Looker).
- Demonstrated ability to translate complex analytical findings into strategic, business-focused recommendations for leadership.
- Strong project management skills, including experience managing cross-functional dependencies and scoping requirements.
- Deep understanding of core GTM processes & metrics (productivity, pipeline conversion, forecasting).
Preferred qualifications
- Proficiency in SQL and relational database concepts, with experience using Python or R for statistical analysis and modeling.
- Excellent written and verbal communication skills.
- Ability to influence and build effective working relationships with all levels of the organization.
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
- Equity plan participation
- Corporate bonus plan participation
- Health care insurance
- 401(k) retirement account
- Paid sick time
Workplace
- Remote-first work environment
- May be required to travel occasionally to participate in project or team in-person meetings
Skills
- Tableau
- Looker
- SQL
- Python
- R
