Senior Communications Manager, Shows

San Francisco (HQ) · New York · USD 150,000-180,000 · 6+ years experience · Full-time · Hybrid · Posted Oct 19, 2026

At a glance

Substack is seeking a Senior Communications Manager to lead communications efforts for its audio and video offerings.
This role involves developing integrated initiatives to highlight products, elevate creators, and expand the platform's audience.
The position sits on the Brand & Communications team and requires a blend of strategic planning and hands-on execution.

Lead audio and video storytelling through integrated communications across editorial, social, publicity, events, and creator channels.
Own product storytelling and education, including launches, feature announcements, and ongoing creator education.
Build an ongoing pipeline of stories about podcasters and video-first creators on the platform.
Identify industry opportunities by monitoring the podcasting and video landscape, competitor platforms, and emerging trends.
Shape Substack’s presence at major industry gatherings such as SXSW and podcast festivals.
Serve as a visible voice for audio and video offerings by building in public and engaging with industry voices.
Build and maintain relationships with creators and industry figures across various digital channels.

6+ years of relevant experience in developing and executing integrated communications strategies.
Exceptional writing and editing skills with sharp editorial judgment.
Deep knowledge of the audio and video creator ecosystem, including podcasts and YouTube.
Ability to identify compelling stories and develop strong angles across multiple formats.
Entrepreneurial spirit with the ability to execute independently in a fast-moving environment.
Willingness to collaborate with any writer or creator on the platform regardless of their views.
Flexibility to travel to oversee on-site execution.
Must be based in San Francisco or New York City.