Senior Engagement Manager, Forward Deployed Engineering

London · Remote · 7-10 years experience · Remote · Posted Oct 15, 2026

At a glance

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.

The Senior Engagement Manager is a trusted advisor within the Forward Deployed Engineering (FDE) organisation.
You are responsible for the end to end GTM of the FDE and Training organisations, working closely with account teams and customers.
You will independently scope complex engagements with multiple workstreams spanning data and AI which will deliver outcomes for our largest customers.

Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders.
Drive the full-cycle sales of standard and customized Professional Services & Training programs, pulling in best practices for Centers of Excellence and migrations.
Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets.
Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals.
Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction.

7-10 years running a Professional Services line of business.
10+ years in senior customer-facing roles with a mix of influencing and execution.
Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google).
Strong knowledge of Databricks architecture, competitors, and migration benefits.
Proven track record of managing large-scale program plans and service delivery.
Ability to travel up to 25-50% as required.