Senior Manager, Event Operations
Dublin · Austin · 8+ years experience · Full-time · Hybrid · Posted Oct 20, 2026
At a glance
- Experience
- 8+ years experience
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- Dublin · Austin
About MongoDB
- MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
- With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.
- Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
- To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
- MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
- MongoDB is an equal opportunities employer.
About the role
- The Sr. Manager, Event Operations leads the operating model behind MongoDB’s global Strategic Events portfolio.
- This role owns the processes, platforms, planning cadence, and measurement framework that turn portfolio strategy into consistent execution at scale, while leading the team that runs them.
Responsibilities
- Lead and develop the Strategic Events Operations team by setting priorities, defining roles, coaching members, and maintaining a consistent bar for quality and execution.
- Design and own the event operating model, defining intake, workflows, governance, service levels by event tier, and operating rhythms.
- Partner with the Director of Global Strategic Events to turn portfolio strategy into team standards, event execution plans, and resourcing models.
- Own the events technology and data ecosystem, holding accountability for project management, registration, and reporting platforms.
- Build and govern agentic workflows in production by identifying where AI agents and automation can take on work across planning, registration, reporting, and communications.
- Run capacity planning, balance workload against company priorities, and surface resourcing risk early.
- Partner with Marketing Ops to define metrics, lead-flow tracking, and post-event reporting, synthesizing results into recommendations for senior stakeholders.
- Act as the operations partner to Sales, Marketing, and Partner teams, working through competing priorities, budget trade-offs, and process gaps.
- Continuously improve how the work gets done by redesigning roles, consolidating tools, and rebuilding processes.
Requirements
- 8+ years in event operations, event marketing, or marketing operations, ideally in B2B SaaS or enterprise technology.
- Experience leading and developing people in an events, marketing, or program operations environment.
- A track record of designing operating models, processes, or playbooks for an events or marketing organization.
- Deep expertise with event and registration platforms, project management software, and AI tooling.
- Hands-on experience applying AI and automation to operational workflows and leading a team to adopt them.
- Strong analytical skills and fluency with data tools such as Tableau and Salesforce.
- Proven ability to influence and align stakeholders across functions, seniority levels, and time zones.
- Excellent written and verbal communication, with strong meeting management and follow-through.
Preferred qualifications
- PMP or CPM a plus
Benefits
- Employee affinity groups
- Fertility assistance
- Generous parental leave policy
Workplace
- Candidates are required to be based in Dublin for a hybrid working model.
Skills
- Wrike
- JIRA
- Cvent
- Luma
- Tableau
- Salesforce
