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Senior Manager, Marketing Operations, LATAM

Crunchyroll

Mexico City, Mexico City · Mexico City · 7+ years experience · Hybrid · Posted Oct 19, 2026

At a glance

Experience
7+ years experience
Workplace
Hybrid
Location
Mexico City, Mexico City · Mexico City

About Crunchyroll

  • Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
  • Join our team, and help us shape the future of anime!

About the role

  • The Senior Manager, Marketing Operations will build and run the operational backbone for marketing execution across Latin America.
  • This role translates regional priorities into clear workflows, workback plans, asset requirements, and launch-ready execution across multiple markets and channels.

Responsibilities

  • Build and maintain the operating framework that translates LATAM marketing priorities into executable plans.
  • Own campaign intake, briefing, workback schedules, approvals, status tracking, and launch-readiness processes.
  • Coordinate asset requirements, transcreation/localization workflows, versioning, approvals, and delivery.
  • Connect Lifecycle, Curation, Brand, Partnerships, and Communications teams to synchronize execution plans.
  • Establish usage and governance for workflow tools and simplify templates and operating routines.
  • Partner with Creative and resource owners to forecast capacity and sequence priorities.
  • Support operational tracking of campaign spend, POs, vendor deliverables, and production commitments.
  • Maintain a view of campaign risks, approvals, and dependencies to escalate issues before launch.
  • Capture learnings and build repeatable playbooks for high-frequency regional initiatives.

Requirements

  • 7+ years of experience in marketing operations, integrated marketing, campaign operations, creative operations, or program management.
  • Proven experience building operational processes across multiple channels, markets, stakeholders, and time zones.
  • Strong expertise in campaign planning, workback management, creative/localization workflows, and launch readiness.
  • Experience with workflow and project-management platforms such as Wrike, Asana, Monday.com, or Airtable.
  • Strong stakeholder-management skills including experience partnering with global teams and agencies.
  • Comfort with budget tracking, vendor coordination, and operational reporting.
  • Strong written and verbal communication skills in English and Spanish.

Preferred qualifications

  • Portuguese language skills
  • Passion for anime, entertainment, or fan-first brands

Benefits

  • Salary plus performance bonus earning potential
  • Flexible time off policies
  • Medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account (HSA) program
  • Health care and dependent care FSA
  • 401(k) plan with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance

Skills

  • Wrike
  • Asana
  • Monday.com
  • Airtable
  • Marketing Operations
  • Campaign Planning
  • Budget Tracking

Crunchyroll

Senior Manager, Marketing Operations, LATAM

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