At a glance
- Employment
- Full-time
- Workplace
- Onsite
- Location
- Bristol
About the role
- The Senior National Account Manager will manage the daily relationship with a portfolio of Deliveroo's largest restaurant partners.
- This role involves using data-driven insights to grow partner sales and achieve operational excellence within the UKI team.
Responsibilities
- Act as the primary consultant for a portfolio of major restaurant partners.
- Manage weekly operational meetings and high-level performance reviews.
- Monitor and analyse partner-specific goals to create compelling narratives from complex data.
- Increase revenue and health metrics by advising partners on selection, pricing, and service levels.
- Deliver in-person training sessions for key partners covering operational best practices and troubleshooting.
- Partner with regional Commercial Managers to identify and prioritise growth opportunities across UK zones.
- Work with restaurant marketing counterparts to design and deliver campaigns.
- Identify opportunities to collaborate with internal Marketing, Operations, and Product teams.
Requirements
- Proven experience in account management or a strategic partnerships role.
- Ability to manage large datasets and translate them into clear, applicable insights.
- Effective relationship-building skills with the ability to communicate and present to senior stakeholders.
- Proactive approach to problem-solving.
- Ability to thrive in a dynamic, fast-paced setting.
- Collaborative mindset with the ability to work across functions.
Preferred qualifications
- Experience within a high-growth technology or marketplace environment.
Benefits
- Opportunity to make a visible impact on customers, partners, and riders.
- Work in an entrepreneurial environment with autonomy and responsibility.
- Career development and skill growth opportunities.
- Inclusive, values-driven team culture.
Workplace
- The role is based in Bristol.
