At a glance
- Experience
- 3+ years experience
- Workplace
- Remote
- Location
- Remote US
- Visa sponsorship
- Visa sponsorship not offered
About the role
- As a Senior Sales Engineer at Affirm, you will combine your technical aptitude, communication skills, and problem solving to help enterprise merchants design and implement scalable, reliable solutions on the Affirm platform.
- You will support pre-sale activities by leading technical discovery, analyzing requirements, and identifying well-architected solutions to win deals and drive the business forward.
- Working as part of the Merchant Engineering team, you will collaborate closely with Sales, Engineering, and Product teams to develop merchant solutions and serve as a trusted technical advisor.
Responsibilities
- Serve as the subject matter expert on Affirm’s integration solutions, demonstrating deep understanding of merchant checkout, customer journeys, and the competitive landscape.
- Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.
- Evaluate tradeoffs across merchant constraints, platform capabilities, and non-functional requirements, and design tailored solutions aligned with each merchant’s business and technical priorities.
- Build the trust of your technical counterparts, both internally and externally, while fostering long term relationships with Enterprise & Key merchants.
- Partner with sales and partner engineering teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations.
- Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization to product management at Affirm.
- Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.
- Provide technical & architectural input into sales planning and forecasting, identify technical risks and constraints early, and collaborate with Sales Operations to design scalable, repeatable technical engagement models.
- Develop pre-sales support material and documentation for new products and features.
- Build and present custom demos as required.
Requirements
- BA/BS degree in business/technology, or equivalent technical account management experience
- 4+ years of experience in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales or pre-sales roles, focusing on solution architecture and best practices
- 3+ years of current experience in the payments, fintech, or closely related industry
- Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on Checkout processes and payment systems
- Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail
- Extensive experience with Ecomm, In-Store, Telesales etc. checkout & payment solutions
- Solid understanding of financial infrastructure industry trends and emerging technologies
- Keen technical mind comfortable writing scripts in at least one programming language
- Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
- Executive presence and strong relationship-building skills
Benefits
- Health coverage at no cost: We cover 100% of premiums for employees and their dependents
- Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you
- Flexible time off and generous holiday calendars help you rest when you need to
- Employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount
Workplace
- Remote-first with flexibility built in
- Willingness to travel up to 30% of the time
- Some positions may occasionally require in-person work at an Affirm office
Skills
- API Integrations
- SaaS Platforms
- Enterprise Architectures
- Checkout Processes
- Payment Systems
- E-commerce Platforms
- Payment Gateways
- In-store Point Of Sale Systems
