Senior Sales Engineer - NYC

Remote · USD 149,800-193,200 · 7+ years experience · Full-time · Remote · Posted Sep 30, 2026

At a glance

The Menlo Security Senior Sales Engineer is a customer-focused, technical sales leader who provides guidance and support to prospective and current customers.
They partner closely with Regional Sales Managers and channel partners to scope, recommend, and demonstrate security-focused solutions on strategic opportunities.
The role also serves as a technical mentor to less experienced Sales Engineers and partner engineers.

Serve as the senior technical authority on complex, strategic sales opportunities, articulating the benefits of Menlo Security solutions to technical and executive audiences and architecting solutions that meet the customer's needs and budget.
Lead proof of concept engagements on the territory's largest and most complex opportunities, including deployment and configuration of Menlo Security services or software, training users, and acting as the interface between Sales and technical staff to resolve open issues.
Mentor and upskill junior Sales Engineers and channel partner engineers, sharing technical methodology and deal strategy to raise the bar across the team.
Use AI-assisted tools to prepare for customer engagements and to draft and refine technical documentation, RFP responses, and follow-up communications.
Partner closely with Regional Sales Managers and channel partners to build technical strategy on top accounts and drive partner-led opportunities and partner self-sufficiency.
Act as the escalation point for technically challenging or high-visibility customer engagements across the territory.
Provide reporting and feedback on customer accounts and field activity to Sales, Product Management, and Engineering, using AI-generated call summaries and CRM enrichment.

Bachelor's or Master's degree in Computer Science or a related discipline, or equivalent experience
Based in New York, with travel throughout the Northeast territory as needed
7+ years of pre-sales experience in the computer networking or security space, including experience leading technical strategy on complex or enterprise-scale deals
Strong knowledge and hands-on experience across core areas including web proxy technologies, network security, network engineering fundamentals, and email security and mail flow
Excellent written and oral communication skills, with the ability to articulate both the business value and the technical advantages of Menlo Security solutions to audiences up to and including the executive level
Experience mentoring or informally leading other technical sales professionals
A strong sense of accountability and ownership, a proactive, get-it-done attitude, and a passion for continuous learning

Experience with malware analysis (static, delta, and dynamic/runtime approaches), sandboxing solutions, host-based forensics, and Windows internals
Network forensics experience, including packet capture and analysis
Incident response experience, including workflow procedures, evidence gathering, and chain of custody handling
Enterprise architecture familiarity and virtualization technology (VMware, Citrix, VDI)
Familiarity with common hacking and exploitation tools and methodologies, malware families, and AV/IDS/IPS evasion techniques
Working knowledge of Menlo Security competitors, including their solutions, strengths, and weaknesses
Fluency with AI-assisted sales and productivity tools as part of your everyday workflow
Self-directed, with the ability to prioritize and execute project tasks in a methodical, disciplined manner and set clear expectations with stakeholders and team members

Show all 15 skills