Senior Sales Operations Specialist
New York · Austin · Boston · Nashville · Richmond · Chicago · Dallas · Miami · Washington, DC · 8+ years experience · Full-time · Remote · Posted Oct 19, 2026
At a glance
- Experience
- 8+ years experience
- Employment
- Full-time
- Workplace
- Remote
- Location
- New York · Austin · Boston · Nashville · Richmond · Chicago · Dallas · Miami · Washington, DC
About the role
- The Sales Ops Specialist role is a strategic leadership role focused on optimizing sales operations, enabling revenue growth, and ensuring alignment between sales execution and company objectives.
- This exciting career opportunity offers a blend of operational oversight, strategic planning, and cross-functional collaboration.
Responsibilities
- Partner with the VP of Sales, Americas to define and implement sales strategies, forecasts, and performance metrics.
- Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools.
- Work closely with the ecosystem - inside sales, solution architecture, marketing, product, and customer success teams to ensure cohesive go-to-market execution.
- Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment.
- Contribute to sales operations, business development, and support functions, fostering a high-performance culture.
- Serve as a liaison between sales leadership, FLMs, ICs (sellers), and executive teams, ensuring clear communication and strategic alignment.
Requirements
- 8+ years in a similar role contributing to sales operations, business development and strategy, preferably in AI, SaaS, or enterprise software.
- Strong analytical mindset, proficiency in CRM platforms (e.g., Salesforce), and expertise in sales process optimization.
- Ability to mentor teams, drive accountability, and navigate high-growth environments.
- Experience translating business goals into actionable sales plans.
- Executive level communication skills & experience creating board level presentation decks & customer engagement materials.
Benefits
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
- Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
Workplace
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
Skills
- Salesforce
