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Senior Service Sales Manager

Zscaler

Remote · USD 150,000-187,500 · 2+ years experience · Remote · Posted Sep 25, 2026

At a glance

Experience
2+ years experience
Workplace
Remote
Location
Remote
Salary
USD 150,000-187,500 · Base salary

About the role

  • The Senior Service Sales Manager is responsible for scoping and selling Zscaler Professional Services packages and developing the service business across Enterprise and Commercial sectors.
  • This is a remote role reporting to the Sr. Director in the Solution Consulting department, partnering with the license sales team to scope and position services that accelerate customer time-to-value.

Responsibilities

  • Articulate and sell the value of Professional Services within prospective and existing enterprise customer accounts
  • Work in conjunction with Regional Sales Managers, Sales Engineers, and Architects to define and integrate services solutions into comprehensive proposals
  • Own Services bookings quota in the assigned territory while achieving target attach rates
  • Execute technical scoping activities, producing proposals, Statements of Work (SOWs), and resource plans for complex solutions
  • Lead training discovery and positioning with prospective customers to ensure appropriate training recommendations are included in proposals

Requirements

  • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
  • 5+ years of experience selling Professional Services and/or Technology Solutions while meeting or exceeding bookings targets
  • 5+ years of experience building and maintaining positive relationships with key partners throughout the delivery process
  • 2+ years of experience mastering SOW and proposal processes by scoping, producing, and delivering customer-aligned technical documentation
  • 3+ years of technical experience with Security technologies, Networking protocols, SaaS, and IaaS
  • Strong presentation and communication skills with the ability to articulate customer success metrics and translate complex technical information for non-technical audiences

Preferred qualifications

  • Hands-on experience using generative AI and automation tools to streamline technical proposal generation, scoping workflows, or Statement of Work creation
  • Knowledge and experience in Identity and Access Management (IAM) and Policy Management
  • Proven track record of planning and leading joint proposals and technical scoping in collaboration with channel partners

Benefits

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks

Workplace

  • This is a Remote role.

Skills

  • Security Technologies
  • Networking Protocols
  • SaaS
  • IaaS
  • Identity And Access Management (IAM)
  • Policy Management
  • Generative AI
  • Automation Tools

Zscaler

Senior Service Sales Manager

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