Senior Solution Consultant

Melbourne · Victoria · 8+ years experience · Hybrid · Posted Oct 13, 2026

At a glance

As a Senior Solution Consultant at New Relic, you will act as a key member of the Solutions Consulting team, driving revenue and technical wins by understanding client business challenges and technical environments.
You will serve as the technical lead for prospects and customers, owning the technical strategic direction and demonstrating the value of the New Relic platform.

Develop deep expertise of New Relic products and services
Partner with sales for effective qualification (technical and business) for prospects (new logos) and expansion opportunities with existing customers
Lead value and solution discovery workshops to determine customers' challenges
Create compelling Technical Proofs through demonstrations, presentations, workshops and business value assets to align our solution and value with customer initiatives, needs and business challenges
Develop and present provocative points of view to showcase the current and future potential of customers standardizing on the New Relic platform
Develop and successfully execute proof-of-concept and pilot engagements to showcase New Relic value proposition aligned to customers business metrics/outcomes
Identify and resolve critical business/technical issues from customers, partners and colleagues
Directly contribute in achieving revenue goals set for the assigned respective territory
Collaborate as part of a broader account team to strategize and address business and technical problems
Share and learn best practices and re-usable assets with other Solutions Consultants to enhance the quality and efficiency of the team

Pre-sales experience and/or in similar customer-facing technical roles
Experience and understanding of monitoring and observability including experience with: AWS, GCP, Azure, DevOps, CI/CD, AIOps, logging, data analytics and visualization
Development experience in one or more of the following languages – Java, .NET, Ruby, C/C++, Python, JavaScript, React
Clear understanding of cloud architecture, networking, Infrastructure as Code, serverless computing
Excellent written, verbal, presentation and interpersonal skills
Strong problem solving skills
Understanding of value based selling in customer facing roles
Strong balance of sales, business and technical skills
Experience working with enterprise customers
Passion and energy for technology and a desire to learn

Experience with open source technologies including Prometheus, Grafana, Opencensus, ELK is desirable

Flexible workforce model allowing fully office-based, fully remote, or hybrid work

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