Staff/ Senior Solutions Engineer (CN)

CN - Shenzhen · 5+ years experience · Full-time · Posted Sep 29, 2026

At a glance

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 676,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.

The Solutions Engineering team partners with clients to realise their full potential through the adoption of Airwallex products that drive growth and success.
This role collaborates with sales, strategy, product, and engineering teams to provide the best experience for valued customers during pre-sales, solution design, and API integration stages.

Work with account executives to design solutions that solve critical business challenges for clients throughout the pre-sales, solution design, and implementation processes
Develop proof of concept applications built on top of Airwallex, present technical demonstrations, and help clients visualise the successful target state
Identify and troubleshoot technical issues and ensure client's integration follow the best practice guidelines to create best developer experience
Provide strategic insights to internal product teams on areas of improvement to the implementation process that can reduce time to go live, remove internal and/or client friction to accelerate time to transaction
Take ownership of outstanding deliverables in the end to end project delivery lifecycle and ensure they are captured per the project plan

Bachelor's degree in a STEM discipline, with strong academic achievements
5+yrs experience working in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, IT consultant, etc.
Strong problem-solving mindset, comfortable working with customers, partners, and engineering team to develop new products and solutions
Understand at least one of the major programming languages (PHP, Ruby, Python, JavaScript, Java, etc.)
Experience integrating RESTful APIs into web applications

Knowledge of the payments domain / financial services will be advantageous
Prior experience working on integrations with major accounting platforms such as Xero, NetSuite, Fusion Cloud and QuickBooks on various use cases
Passionate about learning and actively seeks out knowledge
Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances
Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles
Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels