Senior Technical Solutions Specialist

Australia: Select locations · Australia · 6+ years experience · Full-time · Remote · Posted Oct 20, 2026

At a glance

The Dropbox Sales and Channel team helps organisations transform how they work through technology by partnering with customers to develop practical solutions.
As a Solutions Consultant, you combine technical depth with commercial judgement to help customers evaluate and adopt Dropbox products.
This role places particular emphasis on hands-on API experience, integrations, and technical solution design working on the DBX Platform.

Partner with Direct Sales and Channel teams to translate customer business and technical requirements into secure, practical solutions using Dropbox products, add-ons and third-party integrations.
Lead technical discovery, demonstrations, pilots and proofs of concept, working directly with customer technical teams to establish success criteria, test feasibility and resolve technical challenges.
Design, build and validate API-based integrations and tailored workflows that address customer requirements and demonstrate the value of Dropbox products including DBX Platform.
Deliver technical enablement and training to Sales Representatives, Account Managers and service delivery and channel partners.
Ensure effective handover to Customer Success and Channel teams, documenting the proposed solution, technical dependencies, customer expectations and deployment considerations.
Bring customer feedback and integration requirements to Dropbox Product teams and leadership to inform product improvements and priorities.
Travel to customer sites, conferences and other relevant events as required.

6+ years of experience as a Sales Engineer, Solutions Consultant, Professional Services Solutions Consultant or in a comparable customer-facing technical role.
Demonstrable hands-on experience using REST APIs and at least one programming or scripting language to build, test and troubleshoot integrations.
Strong technical expertise in SaaS applications and integrations across cloud-hosted and on-premises environments, including collaboration or productivity technologies.
Experience implementing large-scale IT projects, SaaS solutions or enterprise deployments, translating customer requirements into workable technical solutions.
Strong written and verbal communication skills, with experience explaining technical concepts, business value and trade-offs to technical teams, executives and other key stakeholders.
Deep understanding of identity management and authentication, including experience integrating with technologies such as Okta, Azure AD, Active Directory and SAML 2.0.
Solid understanding of security and networking technologies, including CASBs, SIEMs and/or DLPs, and their implications for enterprise SaaS adoption and integrations.

Experience supporting API-led SaaS platforms, data platforms, cloud infrastructure or cloud storage solutions, including object storage such as Amazon S3.
Experience addressing customer use cases in media and entertainment, AI or security.
Understanding of workplace transformation trends and their implications for enterprise workflows, collaboration and technology adoption.