At a glance
- Experience
- 6+ years experience
- Location
- Bengaluru
About the role
- We’re looking for a Senior UX Designer to join our product team in Bangalore.
- In this role, you’ll help shape intuitive, effective experiences for customers using CrashPlan’s data protection and backup solutions.
Responsibilities
- Own UX design for key product areas and features, from early concepts through final implementation.
- Partner with Product Managers and Engineers to define problems, explore solutions, and deliver experiences that balance customer needs, business priorities, and technical considerations.
- Translate complex workflows and technical concepts into clear, intuitive user experiences.
- Create user flows, wireframes, prototypes, and high-fidelity designs to communicate and validate solutions.
- Conduct and incorporate user research, usability testing, customer feedback, and product data into design decisions.
- Help establish and maintain consistent design patterns and experiences across the product.
- Collaborate closely with Engineering throughout development to ensure the intended experience is carried through to the final product.
- Identify opportunities to improve existing experiences, not just design new features.
- Clearly communicate design rationale and recommendations to stakeholders across Product, Engineering, and the broader organization.
- Contribute to the continued evolution of UX practices, standards, and processes within the organization.
Requirements
- 6+ years of experience in UX, product design, or a related discipline, ideally designing B2B SaaS or other complex software products.
- A strong portfolio demonstrating end-to-end product design work, including complex workflows and problem solving—not just visual design.
- Strong experience with interaction design, information architecture, wireframing, prototyping, and usability principles.
- Experience conducting or participating in user research and usability testing and translating insights into product improvements.
- Ability to simplify complex technical concepts and workflows for users.
- Strong proficiency with modern design and prototyping tools such as Figma.
- Experience partnering closely with Product Managers and software engineers in an Agile product development environment.
- Strong communication and collaboration skills, including the ability to explain and advocate for design decisions.
- Comfortable working with globally distributed teams and collaborating across time zones.
- Ability to work independently, manage multiple priorities, and take ownership of design work with limited direction.
Preferred qualifications
- Experience designing enterprise software, cybersecurity, data protection, backup/recovery, IT administration, or other technically complex products.
- Experience designing products used by IT administrators or other technical users.
- Experience working with or contributing to a design system.
- Familiarity with accessibility standards and inclusive design practices.
- Experience working within a global SaaS organization.
Workplace
- Role is based in Bangalore.
Skills
- Figma
- Interaction Design
- Information Architecture
- Wireframing
- Prototyping
- Usability Testing
- User Research
