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Solutions Engineer - German Speaker

Synthesia

Germany · London · Munich · Zurich · Berlin · 2+ years experience · Full-time · Hybrid · Posted Oct 14, 2026

At a glance

Experience
2+ years experience
Employment
Full-time
Workplace
Hybrid
Location
Germany · London · Munich · Zurich · Berlin

About the role

  • Synthesia is hiring Solutions Engineers to build the presales function in DACH as part of a foundational role.
  • Solutions Engineers partner with Account Executives, Customer Success, and Product Marketing to run discovery, deliver demos, scope POCs, and design technical solutions.

Responsibilities

  • Co-plan and support discovery calls with your AE to understand customer requirements, technical environment, and business challenges.
  • Deliver demonstrations that speak to customer problems and tell a credible story of why Synthesia is the right solution.
  • Identify technical objections and integration questions as they come up, working with your AE and the broader ecosystem to find a path forward.
  • Contribute your assessment of technical fit and opportunity risk to help your AE shape account and deal strategy.
  • Keep your deal team and manager informed on deal status, timeline, and technical dependencies.
  • Design and execute repeatable demo methodologies that prove Synthesia's business value quickly.
  • Identify, build relationships with, and actively enable technical champions within customer organizations so they can advocate for Synthesia internally.
  • Develop and maintain reusable assets across demo environments, use cases, integration templates, objection handling, and industry playbooks.
  • Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics, and scalability for global deployments.
  • Share customer and prospect feedback with Product, flagging pain points, missing capabilities, and gaps that surface in your deals.

Requirements

  • 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment (or equivalent technical customer-facing experience).
  • Delivers a strong standard demo aligned to the discovery points and agenda set with the AE, with a solid grasp of core demo technique (e.g., Tell-Show-Tell).
  • Applies established solution designs and best practices to the customer's use case, working with core ecosystem functions as the deal requires.
  • Identifies and surfaces deal risk and next steps based on what the customer tells you, escalating clearly to your AE so it gets actioned.
  • Working knowledge of MEDDPICC and Command of the Message, and can articulate why Synthesia is a fit for the prospect.
  • Resourceful: knows how to find the right person or tool internally, and is building their own network across the GTM organization.
  • Comfortable with the technical fundamentals in at least one area (creation flows, APIs, integrations, security, compliance) and eager to build depth quickly.
  • Self-motivated and organized, able to manage a growing book of POCs, demos, and customer conversations while hitting deadlines.
  • Willing to travel for customer discovery and on-site demos as needed.

Workplace

  • Willing to travel for customer discovery and on-site demos as needed.

Skills

  • APIs
  • MEDDPICC
  • Command Of The Message
  • SOC 2
  • GDPR

Synthesia

Solutions Engineer - German Speaker

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