Sr Human Resources Associate, Shared Service Centre
India (Remote-First) · Philippines · 2-5 years experience · Remote · Posted Sep 29, 2026
At a glance
- Experience
- 2-5 years experience
- Workplace
- Remote
- Location
- India (Remote-First) · Philippines
About Globalization Partners
- Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
- Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
- The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
- At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
About the role
- As a Sr Human Resource Associate within the Regional Shared Service Centre, you will support professionals engaged on behalf of clients and assist in managing back-end HR, payroll, and legal service providers.
- This position is a 9-month fixed term contract working GMT hours with a preference for someone who can start immediately.
Responsibilities
- Support key employee life cycle processes such as onboarding of new professionals, data management, absence management, visa renewals, transfers, and offboarding.
- Prepare HR documentation including employment contracts, contract amendments, HR policies, benefits enrollment documentation, payroll enrollment documentation, and onboarding guides.
- Organize and maintain employee records via the proprietary platform, processing various human resources activity forms.
- Administer benefits on behalf of customers and professionals, collaborating with brokers and insurers.
- Provide payroll data including time and expense details to support payroll administration in coordination with the payroll team and Local Payroll Provider.
- Carry out audits and checks on data changes to ensure accurate and timely payment for professionals.
- Participate in continuous improvement of HR processes and assist in maintaining standard operating procedures and policies up to date.
- Communicate effectively with professionals and customers to explain and resolve queries and concerns.
- Ensure service excellence by following and committing to established SLAs and SOPs.
- Communicate and liaise with partners, vendors, insurance vendors, local service providers, local payroll providers, and pension providers.
Requirements
- 2-5 years of HR operations experience
- Detailed knowledge of HR Procedures and policies
- Experience working within a Shared Services environment
- Basic knowledge of labor legislation throughout the EMEA region
- Excellent customer service skills
- Proficient in both written and verbal English
- Literacy with MS Office
- Demonstrated AI literacy with the ability to integrate generative AI tools into daily workflows
- Experience in stakeholder management
- Flexibility to accommodate different time zones based on customer and professional needs
Preferred qualifications
- SSC experience
- Experience working with Poland, Germany, Czech Republic, Hungary, Bulgaria, UK, Ireland, Belgium, Netherlands, Denmark, Sweden, Norway, or Finland
- Knowledge and experience in handling offboardings
Benefits
- Generous paid parental leave
- Flexible time off
- Spending accounts
- Medical insurance
- Dental insurance
- Vision insurance
- Sabbatical after 5 years
Workplace
- Remote-first teams
Skills
- MS Office
- Generative AI
- Gemini
- Notebook LM
- HR Operations
- Payroll Administration
- Benefits Administration
- Stakeholder Management