Sr Human Resources Associate, Shared Service Centre
Philippines (Remote-First) · Philippines · 2-5 years experience · Remote · Posted Oct 20, 2026
At a glance
- Experience
- 2-5 years experience
- Workplace
- Remote
- Location
- Philippines (Remote-First) · Philippines
About Globalization Partners
- Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
- Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
- The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
- At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
About the role
- As a Sr Human Resource Associate within the Regional Shared Service Centre, you will support professionals engaged on behalf of clients and assist in managing back-end HR, payroll, and legal service providers.
- This is a 9-month fixed-term contract night shift role requiring global exposure and experience throughout EMEA, APAC, or AMER.
Responsibilities
- Support key employee life cycle processes such as onboarding of new professionals, professionals' data management, visa renewals, transfers, and offboarding of professionals.
- Prepare HR documentation including employment contracts, employment contract amendments, HR policies, benefits enrollment documentation, payroll enrollment documentation, country-specific onboarding guides, employment certificates, and certification of termination.
- Organize and maintain employee records via the proprietary Platform by inputting, updating, and maintaining customer and professional personal data, and processing various forms related to human resources activities.
- Administer benefits on behalf of customers and professionals, including collaboration with brokers and insurers for professional benefits enrollments.
- Provide payroll data, including time and expense details, to support payroll administration in close coordination with the payroll team and Local Payroll Provider.
- Carry out audits and checks on data changes to ensure accurate and timely payment for professionals.
- Participate in the continuous improvement of HR processes and assist in maintaining standard operating procedures and policies up to date.
- Communicate effectively both verbally and in written form with professionals and customers to explain and resolve queries and concerns.
- Ensure service excellence by following and committing to established SLAs and SOPs.
- Communicate and liaise with G-P partners and vendors, including insurance vendors, local service providers, local payroll providers, and pension providers.
Requirements
- 2-5 years of HR operations experience.
- Detailed knowledge of HR procedures and policies.
- Experience working within a shared services environment.
- Strong hands-on experience managing onboarding processes across the Americas region.
- Excellent customer service skills.
- Proficient in both written and verbal English with the ability to articulate clearly and effectively in various communication settings.
- Literacy with MS Office.
- Possess a proactive 'test-and-learn' mindset and capability of quickly mastering and deploying new AI features and platforms.
- Demonstrated AI literacy with the ability to integrate generative AI tools into daily workflows.
- Resourceful, problem-solving abilities with a focus on identifying and/or resolving issues effectively.
Preferred qualifications
- Prior experience with Canada, Mexico, the US, or Brazil.
- Knowledge and experience in handling offboardings.
Benefits
- Generous paid parental leave
- Flexible time off
- Spending accounts
- Medical insurance
- Dental insurance
- Vision insurance
- Sabbatical after 5 years
Workplace
- Remote-First
Skills
- MS Office
- Gemini
- Notebook LM
- Generative AI
