Sr Manager, Business Operations — Operations & Supply Chain

Bengaluru · 9+ years experience · Posted Oct 9, 2026

At a glance

Fictiv is seeking an exceptional Sr Manager, Business Operations to serve as a strategic thought partner, force multiplier, and de facto chief of staff to the SVP, Operations & Supply Chain.
This role extends the SVP's leadership capacity by owning the organization's operating cadence, driving strategic initiatives from ambiguity to outcome, and ensuring commitments are kept across a global, matrixed organization.
The position is based in the Bangalore Global Capability Center, reporting directly to the SVP, Operations & Supply Chain.

Design, own, and continuously improve the operating rhythm of the Operations & Supply Chain organization, including weekly leadership staff meetings, monthly and quarterly business reviews, regional deep dives, and goal-setting cycles.
Directly lead selected cross-regional, cross-functional initiatives on behalf of the SVP from framing problems to landing measurable outcomes.
Prepare the SVP for high-stakes decisions and escalations by gathering inputs, building analyses, and framing options with clear trade-offs.
Draft high-quality executive content on behalf of the SVP, including executive-team materials, organizational narratives, all-hands content, and stakeholder updates.
Administer the organization's goals and KPIs by tracking progress against commitments and preparing status reporting.
Run key meetings end-to-end, including agendas, facilitation, minutes, decisions, and action tracking.
Build trusted relationships across regional teams in the US, Japan, Mexico, India, and China and with functional partners.
Manage the SVP's calendar, coordinate complex international travel tied to business objectives, and handle logistics.
Operate daily with highly sensitive information—personnel matters, organizational changes, strategy, and financials—with absolute discretion.
Take on ambiguous, high-priority projects as they arise with an ownership mentality and minimal direction.

9+ years of experience in business operations, chief of staff, management consulting, supply chain / manufacturing operations, or program management roles, including significant time supporting or working directly with senior executives.
Demonstrated track record of owning cross-functional programs end-to-end and delivering measurable business outcomes in a fast-paced, global environment.
Strong analytical skills, including fluency in Excel / Google Sheets, comfort working with KPIs and dashboards, and the ability to turn imperfect data into a clear recommendation.
Exceptional written and verbal communication in English, including the ability to draft executive-quality documents, narratives, and presentations.
Structured problem-solver with high ownership, a bias for action, and comfort operating with ambiguity and minimal direction.
Outstanding judgment, discretion, and integrity in handling confidential and sensitive information.
Proven ability to build influence without authority across regions, functions, and levels, including senior leaders and time zone differences.
Bachelor's degree required.

MBA or equivalent advanced degree
Domain exposure to manufacturing, hardware, or supply chain operations
Experience operating in a multinational, matrixed organization
Proficiency with modern collaboration and productivity tools and BI tools
Enthusiasm for using AI tools to increase personal and organizational leverage
Experience designing and executing executive events, offsites, and all-hands meetings for a global audience
Formal project management training or certification

This role is based in the Bangalore Global Capability Center.
May require to travel internationally 5-10% annually to other countries for offsites, team meetings, etc.