At a glance
- Experience
- 3+ years experience
- Workplace
- Remote
- Location
- Remote
About the role
- The Senior Manager, R&D Operations designs, operates, and improves the R&D Operating System across Product and Engineering.
- This role owns the processes, governance, metrics, and tooling strategy to enable teams to scale effectively and execute with predictability.
- The position partners with Product, Engineering, Data, and Executive leadership to drive operational excellence through systems thinking.
Responsibilities
- Define and evolve the operating model, governance mechanisms, standards, and operating rhythms for Product and Engineering.
- Establish clear decision frameworks, accountability models, and execution standards.
- Drive continuous improvement of team planning, collaboration, and operational processes.
- Own the R&D measurement framework and operational health metrics.
- Develop executive dashboards, scorecards, and reporting on organizational effectiveness and delivery health.
- Partner with Data and Systems teams to improve data quality, automation, and AI-enabled insights.
- Lead initiatives to improve planning discipline, operating consistency, and execution effectiveness.
- Identify operational friction and implement scalable solutions to improve organizational performance.
- Evaluate opportunities to leverage AI and automation to improve productivity and visibility.
- Facilitate alignment on operating principles and governance decisions with Product and Engineering leaders.
Requirements
- 8+ years in Engineering, Product and Technology Operations, or a similar function.
- 3+ years leading teams or operating functions.
- Proven experience designing and scaling operating models, governance frameworks, and organizational processes.
- Strong analytical skills with experience building metrics, dashboards, and executive reporting.
- Experience driving organizational change and process adoption across large cross-functional organizations.
- Familiarity with modern Product and Engineering tooling, data platforms, AI-enabled workflows, and operational analytics.
- Excellent executive communication and stakeholder management skills.
Benefits
- Health insurance coverage
- Life and disability insurance
- 401K employer matching program
- Paid holidays
- Self-care days
- Paid time off (PTO)
- Paid parental leave
- Stock options
- LinkedIn Learning platform access
- Quarterly wellness education sessions
Workplace
- Remote position based in the United States.
- Equipment and support provided for home or office work.
Skills
- AI
- Automation
- Operational Analytics
- Data Platforms
