Sr. Manager, Warehouse Ops Excellence

Ashville · Ashville, OH (Arsenal 1) · USD 143,000-191,000 · 3+ years experience · Full-time · Posted Oct 19, 2026

At a glance

The Senior Manager, Warehouse Ops Excellence acts as the management system architect and operational chief of staff for the Material Movement & Flow (MMF) organization at Arsenal-1.
You will design and establish the operating rhythm, continuous improvement methodology, training infrastructure, and KPI framework that warehouse operations runs on.
Your success is measured by how well these systems run independently as the organization scales across multiple buildings and programs.

Design and facilitate the tiered daily management system - DOR, WOR, and MOR, including templates, cadence, escalation paths, visual boards, and action tracking.
Build the tier board system, leader standard work schedules, and escalation protocols, coaching supervisors and team leads on structured daily accountability.
Serve as the team's Kata coach, owning the continuous improvement pipeline including Kaizen events, A3s, and savings validation.
Build the governance framework defining how production programs engage with warehouse operations, establishing SLAs and holding program leads accountable.
Design the qualification system including skills matrices, standard work documentation, onboarding programs, and train-the-trainer certification.
Define and visualize metrics across all warehouse functions using the SQDIP framework, and provide labor and budget analysis.
Design and execute layered process audits to track standard work and leader standard work compliance.
Lead the rollout of new processes, SOPs, and WMS/ERP system changes with comprehensive communication and training plans.
Architect the operating model across multiple buildings and programs, partnering with Material Flow Engineering on layout, storage strategy, and systems integration.
Serve as the Director's operational chief of staff by maintaining the org readiness tracker, preparing briefing packages, and coordinating cross-functional priorities.

7+ years in operational excellence, lean manufacturing, production system deployment, or warehouse/manufacturing operations
3+ years in a leadership role
Expertise in TPS principles: Kata coaching, A3 problem-solving, Kaizen facilitation, and standard work development
3+ years designing and facilitating tiered daily management systems (DOR/WOR/MOR or equivalent)
Experience building training and qualification systems in a manufacturing or warehouse environment
Proficiency with KPI design, dashboards, and translating data into operational action
Experience with ERP/WMS platforms and managing process changes through system transitions
Strong analytical skills in labor modeling, budget analysis, and cost-per-unit tracking
Excellent communication and coaching skills across all levels from shop floor to site leadership
U.S. citizenship is required pursuant to contractual obligations

Bachelor's degree in Industrial Engineering, Supply Chain Management, Operations Management, or related field
Defense, aerospace, or government-contract manufacturing environment experience
Experience scaling operations from low-volume/prototype to high-rate production
Lean Six Sigma Black Belt, Kata Coach certification, or equivalent credential
Familiarity with DFARS, ITAR, and government property requirements
Experience with visual management systems, layered process audits, and shop-floor information radiators
Track record of building management systems from scratch at a new or scaling facility

Highly competitive equity grants included in the majority of full time offers
Top-tier benefits for full-time employees supporting health, recovery, and whatever comes next