At a glance
- Experience
- 10+ years experience
- Workplace
- Remote
- Location
- Charlotte
About the role
- Scout Motors is seeking a Sr. Specialist, Program Manager within the Commercial Office to support the Aftersales team.
- The role operates at the intersection of strategy, operations, and planning to drive cross-functional collaboration and project delivery.
Responsibilities
- Support the definition and manage the master project plan for Aftersales within Commercial Operations, ensuring proper governance, documentation, coordination, and delivery of numerous complex projects contributing to Scout Motors retail readiness.
- Develop Delivery timelines, aligning and coordinating interdependencies both inside and outside of Commercial Operations, as well as establishing a governance process associated with these timelines.
- Manage documentation within Confluence and Jira environments, plus create highly professional project documentation for summary-level presentations to executive audiences.
- Drive special initiatives across a range of topics in partnership with cross-functional teams and the Commercial Operations PMO.
- Survey and collect all relevant milestone planning documentation across Aftersales.
- Support and coordinate the development of the top-level budget of Aftersales coordinating with each functional leader to ensure accurate forecasting and timely reporting.
- Support, coordinate and align the top-level headcount plan for Aftersales.
- Lead meeting execution, decision tracking, and deliverable documentation, following up with responsibilities on behalf of Commercial Office.
- Facilitate cross-functional workshops to drive alignment, solve complex business challenges, and accelerate decision making.
- Coordinate external vendor and agency business documentation, tracking statements of work, purchase orders, and milestone-based payments in partnership with Finance and Procurement.
Requirements
- A Bachelor’s degree
- 10 years of experience in a Project Management or automotive environment, preferably in a Project Manager role
- Strong written and verbal communication skills
- Skillful at organizational navigation and cross-functional collaboration at all levels; ability to develop effective internal partnerships and relationships
- Experience building in a start-up environment where basic infrastructure, systems and processes must be created in a greenfield environment
- Strong knowledge or project management system and tools, to include Confluence and Jira
Preferred qualifications
- Automotive experience is preferred but not required.
Benefits
- Medical, dental, vision and income protection plans
- 401(k) program with an employer match and immediate vesting
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Workplace
- This role may require 4-5 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
- This role is not eligible for remote work in New York City.
Skills
- Confluence
- Jira
