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Staff Product Engineer, Enterprise AI

Mozilla

Remote US · Remote · USD 185,000-220,000 · 10+ years experience · Remote · Posted Oct 1, 2026

At a glance

Experience
10+ years experience
Workplace
Remote
Location
Remote US · Remote
Salary
USD 185,000-220,000
Visa sponsorship
Visa sponsorship not offered

About the role

  • Thunderbird is seeking a Staff Full-Stack Product Engineer to work on Thunderbolt, an open-source AI client for enterprise organizations.
  • The role involves shipping production code, building integrations, and working directly with technical partners and enterprise customers to support deployments.
  • This position requires a balance of hands-on engineering and technical consulting to ensure customer environments are successful and stable.

Responsibilities

  • Build and ship full-stack features, integrations, and customer-specific customizations in the Thunderbolt codebase.
  • Work directly with technical partners and enterprise customers to translate requirements into technical plans and software.
  • Support pilots, proofs of concept, and early production deployments in partner-hosted and customer-controlled environments.
  • Diagnose and fix complex issues across application, infrastructure, identity, and data-access layers.
  • Maintain customer-specific customizations as the core product evolves.
  • Identify customer requests that should become general product capabilities and collaborate on their implementation.
  • Integrate real-world deployment feedback into roadmap and prioritization discussions.
  • Write documentation, deployment guidance, and runbooks for partner use.
  • Utilize AI-assisted development tools while maintaining standards for quality, security, and maintainability.

Requirements

  • 10+ years of professional software engineering experience with Staff-level scope and impact.
  • Strong full-stack engineering skills including modern TypeScript or JavaScript, component-based front-end frameworks, and back-end services.
  • Experience working directly with customers, partners, or systems integrators in a technical capacity.
  • Experience building or supporting AI-enabled applications such as LLM platforms, RAG systems, agents, or enterprise search.
  • Understanding of enterprise deployment concerns including authentication, identity providers, access control, and hybrid infrastructure.
  • Clear communication skills for both technical implementers and non-technical stakeholders.
  • Strong collaboration skills for working with cross-functional teams.
  • Ability to operate independently in an early-stage product environment.
  • Permanent work authorization for the US.

Preferred qualifications

  • Experience with self-hosted, private cloud, sovereign, or regulated deployment environments.
  • Experience with Docker, Kubernetes, CI/CD, and cloud deployment.
  • Experience working with European enterprise or public sector customers.
  • Experience with data residency and sovereignty requirements.
  • Experience supporting security reviews, privacy assessments, or enterprise procurement processes.
  • Open-source contributions or experience in open, collaborative engineering environments.

Benefits

  • Annual bonus program
  • Monthly remote work stipend
  • Annual professional development stipend
  • Access to Coursera learning platform
  • 24 days PTO per year
  • 9 wellbeing days
  • Quarterly wellbeing stipend
  • 401(k) contributions
  • Health, dental, and vision insurance
  • Paid parental leave

Workplace

  • Remote US position.
  • Regular overlap with European business hours is expected due to customer and partner locations.

Skills

  • TypeScript
  • JavaScript
  • LLM Platforms
  • RAG Systems
  • Enterprise Search
  • Data Connectors
  • Authentication
  • Identity Providers
  • Access Control
  • Observability
  • Docker
  • Kubernetes
Show all 13 skills
  • CI/CD

Mozilla

Staff Product Engineer, Enterprise AI

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