Staff Solutions Architect
Sony Interactive Entertainment
Ireland, Dublin · IRL-Dublin-Charlemont · Onsite · Posted Oct 8, 2026
At a glance
- Workplace
- Onsite
- Location
- Ireland, Dublin · IRL-Dublin-Charlemont
About the role
- The Staff Solutions Architect shapes the technical approach for moving employee technology support from reactive response toward predictive detection, safe self-healing, and higher value enablement at Sony Interactive Entertainment.
- The role turns service needs into cross-platform architecture, reusable patterns, and clear implementation guidance while collaborating with engineering, operations, platform, security, and architecture partners.
Responsibilities
- Lead technical discovery for complex, cross-platform employee technology opportunities and define target architectures, integration patterns, and implementation options.
- Design the flow from service and endpoint signals through detection, diagnosis, approved remediation, escalation, and outcome recording.
- Set reusable standards for APIs, identity, data handling, observability, testing, rollback, and operational ownership in automation solutions.
- Assess build versus buy options and emerging AI capabilities against employee value, technical feasibility, security, and supportability.
- Define how ServiceNow, Moveworks, Jira, Slack, Nexthink, Jamf, Microsoft Intune, Microsoft 365, Microsoft Graph, and related services exchange signals, context, actions, and outcomes where those platforms are in scope.
- Create reference patterns for API integration, event handling, identity and access, data minimization, workflow orchestration, and reuse across employee technology services.
- Design a portfolio of use cases spanning proactive detection, guided self service, assisted support, and controlled self healing, with criteria for choosing the appropriate response.
- Define safeguards for AI assisted workflows, including source quality, evaluation, human review where needed, auditability, and paths for uncertain or failed outcomes.
- Design or review advanced Python, PowerShell, JavaScript, and API based components when architectural risk or reuse warrants direct involvement.
- Review high-impact solution designs and resolve architectural tradeoffs with platform owners, security partners, and delivery teams.
Requirements
- Significant experience designing and delivering enterprise integrations or automation across multiple teams and platforms.
- Evidence of making sound architecture decisions and guiding solutions from concept through production operation.
- Strong knowledge of APIs, scripting or software engineering, security controls, reliability, and operational design.
- Ability to explain technical tradeoffs and work effectively with engineering, operations, platform, and business stakeholders.
- Degree in a relevant field or equivalent practical experience.
- Experience developing reference architectures and guiding multi-platform engineering without formal line management authority.
- Ability to assess AI enabled automation for safety, quality, maintainability, and measurable service value.
Preferred qualifications
- Digital workplace and service platforms such as ServiceNow, Nexthink, Moveworks, Jamf, Intune, Microsoft 365, Jira, or Slack.
- AI assisted service workflows, cloud services, and enterprise architecture methods.
Benefits
- Discretionary bonus opportunity
- Private Medical Insurance
- Dental Scheme
- 25 days holiday per year
- On Site Gym
- Subsidised Café
- Free soft drinks
- On site bar
- Access to cycle garage and showers
Skills
- Python
- PowerShell
- JavaScript
- ServiceNow
- Moveworks
- Jira
- Slack
- Nexthink
- Jamf
- Microsoft Intune
- Microsoft 365
- Microsoft Graph
