Starlink Communications Manager (Campaign Management)

Bastrop, TX · 3+ years experience · Hybrid · Posted Oct 12, 2026

At a glance

The Starlink Communications Manager owns the data, logic, and reporting for consumer email campaigns, including audience targeting, eligibility, and conversion measurement.
This role manages the full consumer email lifecycle, from pre-purchase nurture sequences to post-purchase automated messaging and upsell programs.
The manager ensures production reliability for high-complexity templates and collaborates with engineering to scale campaign capabilities.

Own audience definitions, targeting rules, eligibility logic, nested conditionals, and conversion reporting for consumer email.
Validate and document sources, decision rules, and results to ensure every send is reproducible and auditable.
Issue campaign write-ups, confirm requirements before go-live, and manage ongoing performance reporting.
Own pre-purchase sequences including nurture, abandoned cart, and lead follow-up.
Manage platform-based automated post-purchase emails, including triggers and production reliability.
Maintain high-complexity templates as documented, shared production assets.
Scale upsell and upgrade campaign management into repeatable, high-volume programs.
Support Residential- and Roam-specific campaigns with distinct tracking and market-level reporting.
Stand up behavior-based sends using existing tools and processes.
Run A/B tests as versioned, repeatable campaigns and promote winning variants into standard programs.

Bachelor’s degree.
3+ years in lifecycle marketing, CRM, growth, or consumer communications, owning automated email programs in production.
Must be a U.S. citizen, U.S. lawful permanent resident, refugee, or asylee to conform to U.S. Government export regulations (ITAR).
Available to work extended hours and/or weekends as needed.
Willingness to travel as needed.

Bachelor’s degree in communications, marketing, journalism, business, economics, or a related field.
SQL or equivalent ability to define and QA audiences.
Hands-on experience with audience definitions, targeting rules, eligibility logic, and conditional content.
Experience running A/B tests as versioned, repeatable campaigns and reporting on conversion.
Experience with subscription or hardware + service journeys.
Comfort with dashboards and performance metrics.
Experience with complex production templates, nested conditionals, and launch-driven email updates.
Experience working with platform/engineering partners on audience tooling and trigger reliability.