At a glance
- Location
- Malaysia - Kuala Lumpur
About Capco
- Capco is an entrepreneurial global consulting firm dedicated exclusively to the financial services industry. We help banks, insurers, and capital markets firms navigate complex change across transformation, technology, risk & compliance, and strategy.
- With a strong and growing presence across Asia‑Pacific, including Malaysia, Capco partners with some of the world’s largest financial institutions on high‑impact, large‑scale transformation initiatives. Our consultants combine deep industry expertise with innovative thinking to deliver measurable outcomes for clients.
- As we continue to scale rapidly in Malaysia, this is an exciting time to join Capco. You’ll have the opportunity to make a real impact, build new capabilities, and grow your career quickly within a collaborative, high‑performance consulting environment.
About the role
- Capco is seeking an experienced Strategic Consultant for Digital Banking to support a strategic review of the organization's global digital portfolio and capabilities across key Asian markets.
- The consultant will assess the existing digital banking portfolio, capabilities, and market footprint, identify opportunities and gaps, and develop recommendations for the future-state strategy.
Responsibilities
- Conduct a strategic review of the existing digital banking portfolio and capabilities across multiple Asian markets.
- Assess the current-state digital landscape, including existing propositions, capabilities, initiatives, platforms and market footprint.
- Identify capability gaps, overlaps, opportunities and areas for rationalisation or further investment.
- Evaluate differences in market requirements and maturity across Singapore, Hong Kong, Taiwan, China and other relevant markets.
- Conduct stakeholder interviews, workshops and discovery sessions with senior business and technology stakeholders.
- Structure complex and ambiguous business questions into clear hypotheses, assessment frameworks and workstreams.
- Synthesise qualitative and quantitative findings into clear strategic insights and implications.
- Develop recommendations for the future digital capability footprint and operating direction across markets.
- Define a prioritised digital banking roadmap, including strategic initiatives, sequencing, dependencies and key considerations.
- Develop high-quality, executive-level presentations with clear storylines, findings and recommendations.
Requirements
- Demonstrated experience in strategy consulting, management consulting or strategic advisory, preferably within financial services.
- Strong understanding of Digital Banking and the broader financial services landscape.
- Experience conducting strategic assessments, current-state reviews, capability assessments and/or roadmap development.
- Experience in business transformation and/or technology transformation, with the ability to understand the intersection between business strategy and technology capabilities.
- Strong structured problem-solving skills and ability to work effectively with complex or ambiguous problems.
- Ability to assess multiple strategic options, identify implications and develop practical recommendations.
- Excellent communication and presentation skills, including strong executive-level storylining and slide-writing capabilities.
- Strong stakeholder management skills, with demonstrated ability to engage senior stakeholders across business and technology functions.
- Strong command of English and Chinese (Mandarin and/or Cantonese).
Preferred qualifications
- Experience working across multiple markets, cultures and stakeholder groups is highly desirable.
Benefits
- Work exclusively with leading banks and financial institutions on meaningful transformation programmes
- Be part of an entrepreneurial, growing Malaysia practice with strong APAC momentum
- Gain exposure to complex, high-profile projects and senior stakeholders
- Enjoy faster career progression, strong performance-based rewards, and real responsibility in building Capco's future
Skills
- Digital Banking
- Strategy Consulting
- Management Consulting
- Strategic Advisory
- Business Transformation
- Technology Transformation
- Strategic Assessments
- Roadmap Development
- Stakeholder Management
- English
- Chinese
- Mandarin
Show all 13 skills
- Cantonese
