At a glance
- Workplace
- Hybrid
- Location
- United Kingdom - Southampton
About Nice
- NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
- Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
- NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
About the role
- Here at NiCE Public Safety, we develop state of the art solutions for the Public Safety market, bringing together voice, video and screen recording, playback and analysis for Security customers worldwide.
- We are currently expanding our development team to allow us to continue to develop an exciting product that enables Police forces worldwide to keep up with the increasing demands of managing growing amounts of digital evidence.
Responsibilities
- You own the Product Plan, driven from the Product roadmap, created by the Product Managers
- You create a prioritised backlog based on High Level product requirements
- You work closely with NICE Architects and Product Managers to clearly describe business goals and customer requirements into product backlog items
- Assess and review technical documentation and ensure the development team create appropriate levels of product documentation
- You support the Product Manager in development of user scenarios for technical users
- Explain the motivation and the customer needs behind a new requirement
- Own and Groom (create and explain) the User stories
- Be there daily for the team for any questions & feedback
- Understand and prioritise technical requirements
- You provide support to Customer Support, Professional Services, Technical Pre-sales teams and Training where required
Requirements
- Bachelor’s degree in a technical discipline/STEM subject, preferably Computer Science or Engineering, MBA
- Ability to multitask and prioritise work
- Ability to understand technical solutions, experience of software development
- Ability to understand the big picture and translate it to detailed needs
- Experience working in an Agile delivery methodology organisation
- Communicating effectively at all levels, from executive management to individual contributor
- Excellent English verbal and writing communication skills
- Fast learner with ability to educate her/himself on relevant technologies e.g. Azure / Cloud-based services
- Ability to remain focused and calm under pressure
- Great interpersonal skills
Workplace
- NICE-FLEX hybrid model: 2 days working from the office and 3 days of remote work, each week
Skills
- Azure
