Senior Technical Program Manager - Capacity Planning
US-CA-Menlo Park · US-WA-Bellevue · 7+ years experience · Full-time · Hybrid · Posted Sep 25, 2026
At a glance
- Experience
- 7+ years experience
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- US-CA-Menlo Park · US-WA-Bellevue
About the role
- Snowflake is seeking a Senior Technical Program Manager of Capacity Planning to own the capacity planning program end-to-end across multi-cloud infrastructure.
- The role involves driving cross-functional alignment between Engineering, Infrastructure, Finance, and Cloud Provider teams to ensure capacity meets growth and demand.
Responsibilities
- Own the capacity planning program end-to-end — from demand forecasting and resource modeling to procurement coordination and delivery tracking across Snowflake's multi-cloud infrastructure (AWS, Azure, GCP)
- Drive cross-functional alignment between Engineering, Infrastructure, Finance, and Cloud Provider teams to ensure capacity meets projected growth, seasonal demand spikes, and new product launches
- Build and improve forecasting models and frameworks that translate business growth signals, customer onboarding patterns, and workload trends into actionable infrastructure capacity plans
- Establish governance and review cadences — own weekly/monthly capacity reviews with engineering leadership, surface risks and tradeoffs, and drive decisions on resource allocation and prioritization
- Identify and mitigate capacity risks proactively — monitor utilization trends, flag bottlenecks, single points of failure, and lead constraint resolution before they become customer-impacting
- Partner closely with engineering teams to understand workload characteristics, architecture changes, and new feature launches that affect capacity requirements
- Drive efficiency and optimization programs — identify opportunities to reduce waste, improve utilization, and right-size infrastructure spend without compromising performance or availability
- Develop dashboards, metrics, and reporting that give leadership real-time visibility into capacity health, spend trajectory, and delivery timelines
- Influence infrastructure strategy by providing data-driven recommendations on cloud provider mix, reserved vs. on-demand strategy, and long-term capacity investments
Requirements
- 7+ years of experience in technical program management, infrastructure planning, capacity management, or a related discipline at a cloud-scale technology company
- Demonstrated experience managing programs across multiple cloud providers (AWS, Azure, and/or GCP)
- Strong understanding of cloud infrastructure concepts: compute, storage, networking, containerization, and resource orchestration
- Experience with demand forecasting, resource modeling, and data-driven decision-making at scale
- Proven ability to drive cross-functional programs spanning engineering, finance, and operations with VP/Director-level stakeholders
- Excellent communication skills — ability to synthesize complex technical and financial data into clear executive-ready narratives
- Strong program management fundamentals: dependency tracking, risk management, milestone governance, and stakeholder alignment
Preferred qualifications
- Experience with infrastructure capacity planning at hyperscale (10K+ node deployments or equivalent)
- Familiarity with cloud cost management and FinOps principles
- Experience with data platforms, data warehousing, or database infrastructure
- Working knowledge of monitoring and observability tools (Grafana, Datadog, CloudWatch, or equivalent)
- Background in building or improving automated capacity planning systems and tooling
- Experience operating in a fast-growth, high-ambiguity environment where priorities shift quickly
Benefits
- Equity in the form of RSUs
- Comprehensive benefits package including medical, dental, vision
- 401(k)
- ESPP
- Generous PTO
Skills
- AWS
- Azure
- GCP
- Grafana
- Datadog
- CloudWatch
