Technical Solutions Engineer

London, England · London · 3+ years experience · Hybrid · Posted Oct 8, 2026

At a glance

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.
Learn more at diligent.com or follow us on LinkedIn and Facebook

As a Technical Solutions Engineer at Diligent, you will play a critical role in supporting complex and enterprise pre-sales engagements by designing, prototyping, and demonstrating tailored GRC solutions.
You will partner closely with Sales, Customer Success, Product, and Professional Services to translate sophisticated customer requirements into compelling technical solutions that accelerate deal velocity and drive technical wins.

Partner with Sales, and other members of the Solutions team to support mid-market and enterprise GRC opportunities
Own the technical pre-sales win for assigned deals, including solution validation, design, and risk mitigation
Design and deliver tailored demos, technical deep dives, and proof-of-concepts (POCs)
Build demo prototypes, automation scripts, and integration examples using languages such as Python
Develop solutions and workflows to demonstrate data ingestion and transformation, API-based integrations, and process automation and orchestration
Leverage REST APIs to integrate Diligent with third-party enterprise systems
Translate complex GRC use cases into clear, value-driven technical narratives
Prepare demo assets, technical diagrams, and supporting materials for customer engagements
Confidently present to technical, business, and executive stakeholders
Work closely with Product Management to stay current on new capabilities and roadmap and provide structured feedback from customer engagements

3+ years of experience in a customer-facing technical role within B2B SaaS or enterprise software, such as Pre-Sales Engineering, Technical Consulting, Solutions Architecture, Software Implementation, or Integration
Strong proficiency in Python, including experience with REST APIs, data handling and transformation, and automation scripts and tooling
Familiarity with common Python libraries, such as Pandas and Requests
Exposure to workflow automation platforms, data pipelines and ETL processes, security tooling, and either audit or compliance tooling
Experience building demo environments or reusable technical tools
Experience supporting enterprise or regulated customers
Comfortable engaging with senior stakeholders and complex buying committees
Proven ability to balance technical depth with business value articulation

Experience working within a Governance, Risk, Compliance, Audit environment
Experience with GRC platforms, regulated industries, or enterprise data workflows is a strong plus