Trade Manager, Soho Home

London, England · UK Support · 5-6 years experience · Posted Sep 22, 2026

At a glance

The Trade Manager will drive business growth for Soho Home in the UK market by managing a team of consultants and expanding the customer base.
This client-facing role involves managing residential and commercial trade projects, hosting events, and overseeing the full sales cycle from acquisition to delivery.
The position offers autonomy and requires a proactive approach to sales, administrative tasks, and team leadership.

Manage a sales team to build and grow relationships with new and existing Soho Home Trade clients.
Oversee daily sales activities, including pipeline management and conversion strategy.
Acquire new high-spending clients through business development.
Create localized industry awareness to position Soho Home at the center of the interior design industry.
Provide expertise and guidance to clients on pricing, lead times, and product availability for interior design projects.
Conduct onboarding and discovery calls for new trade program users.
Manage the full client experience from initial contact and quoting to order management, logistics, and installation.
Conduct presentations for trade professionals regarding new product lines and materials.
Collaborate with design teams to solve complex design challenges.
Report and provide feedback to the leadership team.

Highly organized and self-sufficient.
5-6 years experience as a trade account manager or client management within the design or retail industry.
Good understanding of the UK design market.
Proficient in Microsoft Office suite.
Experience using Salesforce or other CRM systems.
Excellent written and verbal communication skills.
Passionate about people and maintaining relationships.
Results-oriented.
Ability to travel.