At a glance
- Location
- Redwood City · Think Zone
About the role
- Think Zone is hiring a people-focused Tutoring Center Manager to lead our Redwood City Learning Center.
- You will run the center day to day, lead a team of tutors, build relationships with families, and help grow our local community.
Responsibilities
- Oversee daily operations, scheduling, classrooms, and learning resources
- Onboard, schedule, and support a team of tutors
- Keep the center organized, welcoming, and running smoothly
- Partner with other Center Managers and HQ teams for support
- Build trusting relationships with students and parents
- Help families understand their child's learning progress
- Create a positive experience from a family's first visit through long-term enrollment
- Work with tutors and families to support student success
- Introduce Think Zone programs to prospective families and support trial classes
- Drive enrollment, retention, and referral initiatives
Requirements
- Have a bachelor's degree
- Have experience working with students in education, tutoring, teaching, or a similar setting
- Have strong spoken and written English and communicate confidently with parents, students, and tutors
- Be comfortable with K–8 math and able to explain it to children
- Be open to developing sales skills, including talking with families about programs and working toward enrollment goals
- Be available for the full schedule: Tuesday–Friday 2:00–7:30 PM and Saturday 8:00 AM–5:00 PM, in person in Redwood City
- Be legally authorized to work in the U.S.
Preferred qualifications
- Experience in customer success, hospitality, retail, sales, or team leadership
- Strong organization and the ability to juggle several priorities
- Initiative and a desire to own a center and its results
Benefits
- $30/hour base pay
- Commission based on student enrollment
- Performance bonus opportunities
- Health insurance
- Paid sick leave
- 401(k) retirement plan with company match
- Training and ongoing management support
- Regular feedback and professional development
