At a glance
- Workplace
- Hybrid
- Location
- Canada · London
About Toast
- At Toast, we believe that the success of our business and our customers comes only with the success of our employees. Our employees are our secret ingredient. When they are empowered to succeed, Toast succeeds in achieving our mission to enable our community of restaurateurs to delight their guests, do what they love, and thrive.
- The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
- Toast is committed to creating an accessible and inclusive hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
- AI at Toast
- At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
About the role
- Toast is building an all-in-one cloud-based restaurant management platform and expanding beyond the US into international regions like Canada, EMEA, APAC, and LATAM.
- This role owns Sales, Sales Enablement, Sales Operations, and Onboarding across every region outside the US.
- The VP of International Sales sits across the table from customers, works complex deals to close, gets into pricing and contracting details, and builds scalable infrastructure.
Responsibilities
- Own the international sales number across Canada, EMEA, APAC, and LATAM, in close partnership with the COO, International
- Personally engage with customers and prospects on strategic and complex deals — get in the room, negotiate, and close
- Build and manage pipeline and forecasting cadence across all four regions; report accurately and consistently to the COO, International and ELT
- Identify and resolve deal blockers directly, including pricing, competitive threats, and contract terms
- Build scalable sales enablement infrastructure — training, playbooks, competitive intelligence, and tooling — tailored to each market's buyer and competitive landscape
- Own sales operations across regions: territory design, quota setting, compensation plan design (in partnership with Finance and People), CRM hygiene, and reporting
- Design and implement onboarding programs for new sales hires across all regions, with clear ramp-time and productivity benchmarks
- Build and scale a sales organization across Canada, EMEA, APAC, and LATAM — hiring, structuring, and developing in-market sales leaders
- Travel regularly to each region to build relationships with team members, customers, and partners, represent Toast Internationally
- Partner closely with the COO, International on market entry sequencing and go-to-market model selection (direct/resale/channel) by market
Requirements
- Location: must live in Canada or the United Kingdom
- Proven experience as a senior sales leader who has personally carried and exceeded a quota — not solely a leader of other quota-carriers
- Experience building and scaling a sales organization across multiple international markets, including standing up sales enablement and sales operations functions
- Demonstrated ability to close complex, strategic deals directly with customers
- Experience managing a distributed sales team across different languages, currencies, and buyer behaviors
- Experience designing onboarding and ramp programs that get new reps productive quickly
- Comfort operating in ambiguity across markets at different stages of maturity, from established to nascent
- Willingness to travel across regions
- Based in Canada or the UK
Preferred qualifications
- Experience with SMB customers is preferred
- Restaurant, hospitality, or vertical SaaS experience preferred
Benefits
- Competitive compensation and benefits programs
- Total rewards package that provides the means to a healthy lifestyle with flexibility
Workplace
- Travel regularly to each region
- Embraces a hybrid work model
Skills
- CRM
