At a glance
- Employment
- Full-time
- Location
- Rome · Milan
About the role
- We are looking for an Account Manager (Grocery & Retail) based in Rome to join our team.
- In this role, you'll help us guide the growth of our most strategic grocery partners, acting as a consultant to ensure Deliveroo remains a major revenue channel for global brands.
Responsibilities
- Act as the primary consultant for a portfolio of major grocery and retail partners, building deep, long-term relationships.
- Use data manipulation and analysis to identify trends, increasing profitability and growth for both your partners and Deliveroo.
- Drive commercial value through upselling, cross-selling, and identifying new business opportunities within your portfolio.
- Collaborate with Marketing, Operations, and Customer Service to develop and implement bespoke solutions that solve partner challenges.
- Serve as the main point of contact for strategic partners, addressing complex issues with professional, timely, and scalable solutions.
Requirements
- Significant commercial experience, with a background in retail, FMCG, or high-growth technology companies.
- Deep knowledge of the food retail industry, understanding the unique challenges and opportunities within the grocery sector.
- Proven ability to manage long-term relationships with strategic stakeholders and global brands.
- Technical competency in using data tools and program management applications to drive best practices and measure impact.
- Professional fluency in English to collaborate with our global teams and partners.
Benefits
- National Collective Agreement (CBA): CCNL Commercio e Terziario
- Classification Level: Livello 3
- Total target compensation (OTE) range of €36,000 – €45,000 gross per year
- Base salary range of €31,320 – €37,000
Workplace
- Position is based in Rome (Lazio).
