Account Manager | Mid-Market

New York, NY (HQ) · San Francisco · Remote (US) · Full-time · Remote · Posted Sep 23, 2026

At a glance

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

The Account Manager for the Mid-Market segment will own growth, retention, adoption, and expansion across a portfolio of 300+ high-value customers.
This is a build-focused role where the individual will define expansion strategies, lead executive business reviews, and launch new products within their assigned book of business.

Own growth across a portfolio of 300+ high-value customers including retention, adoption, expansion, and net-new spend.
Build relationships with finance leaders to connect their goals with Ramp platform capabilities.
Generate expansion pipeline by creating reasons for customer conversations.
Lead Executive Business Reviews to position Ramp as a core finance system.
Launch new products into the existing customer book.
Quarterback outcomes across implementation, product, engineering, and CX teams.
Develop and execute playbooks for the Account Management team.

Minimum 3 years of hunter sales experience, either in new sales or hunting within an existing book.
Ability to anticipate customer needs to identify growth opportunities.
Excellent verbal, written, and interpersonal communication skills.
Strong organizational, project management, and time management skills.
Fluency in AI sales tooling.
Ability to self-correct based on core KPIs.
High agency and adaptability.