Account Manager, SMB
Vancouver · USD 70,000-78,000 · 2+ years experience · Full-time · Hybrid · Posted Oct 14, 2026
At a glance
- Experience
- 2+ years experience
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- Vancouver
- Salary
- USD 70,000-78,000 · Base salary
About ZoomInfo
- ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
- ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.
- ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
- ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
- For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
About the role
- Are you ready to elevate your career as an SMB (small and medium business) Account Manager with ZoomInfo?
- We’re looking for a passionate individual to join our team and take on the thrilling role of upselling and retaining a portfolio of SMB accounts (under 100 employee headcount companies).
Responsibilities
- Manage a book of ~250 existing customer accounts with a focus on account retention and growth.
- Harness the power of referrals and existing relationships to unearth new business opportunities within our valued clients.
- Showcase your expertise through engaging online product demos that captivate and convert potential clients.
- Craft accurate forecasts and pipelines within Salesforce.
- Collaborate within a dynamic team environment to propel and close deals over the phone.
- Target the right people within existing clients by understanding what clients we work within key vertical markets and how we are getting their peers quick ROI
- Be the epitome of preparation in all client meetings – well-researched, knowledgeable, professional, and kind.
Requirements
- 2+ year of successful Account Management experience with consistent quota attainment.
- The ability to deliver a compelling message that resonates across all levels.
- Experience in transactional and solution selling, showcasing your confidence throughout the entire sales cycle.
- Outstanding interpersonal and verbal communication skills, coupled with strong organizational abilities.
- High energy and a 'can do' attitude, with the ability to balance multiple tasks effortlessly.
- Quick qualification skills and relationship-building prowess.
- Independence and motivation to thrive in a dynamic work environment.
- Working knowledge of CRM or Salesforce.com
Preferred qualifications
- experience with Zoominfo products or similar solutions is a plus
Benefits
- Comprehensive Medical, Dental, Vision
- Eligibility for Future Equity Awards
- 401k Matching (50% of the first 7% of your contribution)
- 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
- Family forming benefits up to $20k, plus discounts on a Care.com membership
- Virgin Pulse Wellness Program
- Optional add ons such as pet insurance, legal service support, and more!
Workplace
- This role is a hybrid position, with the option to work from home on Mondays & Fridays.
Skills
- Salesforce
- CRM
- Zoominfo
