At a glance
- Employment
- Full-time
- Workplace
- Remote
- Location
- Remote · London
About Tide
- At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.
- Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.
- Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.
- Tide facts:
- - Tide is available for UK, Indian, German and French SMEs
- - Over 2 million members globally and rapidly growing
About the role
- We are looking for a highly motivated Team Lead to manage and develop brokers that support the Asset Finance Team who, in turn, support UK businesses with commercial finance.
- This role is crucial in driving team performance, achieving revenue targets, and fostering a high-performance sales culture.
Responsibilities
- Lead, mentor and develop a team of asset finance brokers to achieve and exceed performance targets
- Drive a high-performance sales culture, show resilience even in times of ambiguity and uncertainty ensuring brokers are motivated, accountable, and consistently improving
- Monitor and manage team KPIs, pipeline activity, and deal progression to ensure revenue targets are met
- Deliver coaching, feedback, and training to enhance the team’s sales effectiveness and product knowledge
- Work closely with senior leadership and fellow Team Leads to align team goals with business objectives
- Identify and implement process improvements to increase efficiency and conversion rates
- Support brokers in structuring deals, overcoming objections, and closing sales when required
- Maintain strong relationships with lenders and internal teams to streamline operations and deal flow
- Contribute individual revenue where necessary, ensuring a hands-on approach to commercial finance sales
- Work closely with the in-house Salesforce team to improve the operating systems and efficiency of the team
Requirements
- Experience in Asset Finance and building/leading a team with a track record of consistently meeting and exceeding revenue-based targets
- Strong leadership skills, with the ability to coach, motivate, set clear expectations, goals and develop a team
- Excellent communication and interpersonal skills, capable of influencing and building strong relationships
- A results-driven mindset with impeccable attention to detail, determination, and drive
- Passion for delivering exceptional customer service and ensuring clients receive the best possible outcome
- Highly organized and analytical, able to manage multiple priorities and work well under pressure
- Strong problem-solving skills, with the ability to troubleshoot issues quickly and effectively
- A proactive, self-starting approach, always working backwards from targets to ensure effective execution
- Proficiency in using CRM systems and analyzing sales data to identify trends, opportunities and areas of improvement
Preferred qualifications
- Preferably including Salesforce
Benefits
- Competitive salary and bonus
- Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
- 24/7 Employee Assistance Programme
- 25 days holiday with the ability to buy extra days
- Professional L&D budget
- Access to salary sacrifice benefits such as Cycle to Work scheme and pension contribution
- Spacious brand new office in Liverpool street with an all-day snacks bar
- Enhanced family-friendly leave
- 24 hours paid volunteering time off per year
- Sabbatical leave
Workplace
- Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year
- Remote first, with office spaces available in Central London (Liverpool street)
- Flexible working hours
Skills
- Salesforce
- CRM