Business Development Representative - San Francisco
San Francisco · 1-2 years experience · Hybrid · Posted Oct 1, 2026
At a glance
- Experience
- 1-2 years experience
- Workplace
- Hybrid
- Location
- San Francisco
About PagerDuty
- PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
- PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
- Go behind-the-scenes on our careers site and @pagerduty on Instagram.
- Additional Information
- PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.
- PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
About the role
- PagerDuty is seeking a Business Development Representative to join a diverse, customer-focused team in San Francisco.
- The role involves acting as an initial point of contact for target accounts, fueling account executive pipelines through modern outbound prospecting, and executing sales strategies.
Responsibilities
- Effectively communicate PagerDuty's business value proposition to evaluate interest in making a purchase.
- Quickly adapt to the Command of the Message (COM) selling model and employ solution selling/customer-centric sales methods.
- Consistently achieve sales goals and maintain a proven track record of success.
- Exhibit strong collaboration and time management skills to maximize efficiency and productivity.
- Utilize best practices in account development to strategically target enterprise accounts using phone, email, video, and social technologies.
- Employ a discovery process to engage in conversations with practitioners and management levels of target accounts.
- Proficiently use Salesforce, Sales Navigator, Gong Engage, and Demandbase to optimize sales activities and focus.
Requirements
- Strong communication and interpersonal skills to effectively engage with potential customers and build relationships.
- Strong organisational skills to manage and prioritise multiple leads and opportunities effectively.
- Adaptability and resilience to thrive in a fast-paced and dynamic sales environment.
- Passion for technology.
- 1-2 Years experience in outbound prospecting.
- German Fluency Required
Preferred qualifications
- Prior sales development experience preferred
- Experience using salesforce.com preferred
- BA/BS Degree
Benefits
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty
- Paid parental leave
Workplace
- Flexible, hybrid workplace model.
- Expected to come into the Moorgate office 1-2 times per week.
Skills
- Salesforce
- Sales Navigator
- Gong Engage
- Demandbase
- Outbound Prospecting
- Solution Selling
