Care Sales Guide - Messaging
Romania · Romania - Remote · 2+ years experience · Posted Oct 5, 2026
At a glance
- Experience
- 2+ years experience
- Location
- Romania · Romania - Remote
About the role
- The Care Sales Guide - Messaging role involves handling high-volume inbound customer contacts to troubleshoot technical issues and recommend GoDaddy products.
- You will guide customers through their online business journey, from domain registration to website design, while balancing customer needs with individual sales targets.
Responsibilities
- Handle a high volume of inbound contacts by actively listening to customers and troubleshooting technical issues.
- Recommend appropriate products and solutions to help customers grow their business.
- Develop and maintain a comprehensive understanding of products, services, prices, and promotions.
- Communicate with confidence to build rapport and sell company products.
- Balance customer needs with achieving individual sales targets.
- Respond to technical inquiries through phone, email, and chat.
- Meet metrics including Availability, Net Promoter Score, and New Sales Per Day.
- Pivot to support outbound sales efforts based on customer demand.
Requirements
- 2+ years of sales experience with a track record of exceeding targets.
- 2+ years of experience in a commission, bonus, or metrics-driven environment.
- High school diploma, GED, or equivalent work experience.
Preferred qualifications
- Solid understanding of internet, email, and hosting technology.
- Experience with productivity tools such as Office 365 and G-Suite.
- Experience owning or operating a small or midsize business (SMB).
Benefits
- Paid time off
- Retirement savings
- Bonus/incentive eligibility
- Equity grants
- Employee stock purchase plan
- Competitive health benefits
- Parental leave
Workplace
- Remote position based in Romania.
- Occasional visits to a GoDaddy office may be required for team events or meetings.
Skills
- Sales
- Office 365
- G-Suite
