Digital Solutions Manager (Recruiting Tech & Learning Platforms)

Bengaluru · Hybrid · Posted Oct 9, 2026

At a glance

The Digital Solutions Manager serves as the strategic technical and functional capability lead for Okta's Recruiting and Learning ecosystem within People Experience & AI transformation.
The role defines and executes the technology vision enabling scalable hiring, workforce development, and organizational growth through systems architecture, automation, and user experience.
The position operates at the intersection of systems architecture, automation, and user experience with a strong focus on AI fluency and leveraging AI-driven capabilities.

Define and execute the roadmap for Recruiting and Learning systems, ensuring alignment with business goals, and serve as the primary SME across ATS, CRM, LMS and AI tools.
Partner with Technology teams to define requirements for integrations across systems using APIs, middleware, and data pipelines.
Drive automation of manual processes across recruiting and learning workflows to improve efficiency and reduce operational overhead.
Lead the business side of system implementations including requirements gathering, process mapping, User Acceptance Testing (UAT), and change management/readiness.
Establish and maintain data integrity standards, validation rules, and monitoring processes to ensure data accuracy, accessibility, and consistency across systems.
Leverage AI-enabled capabilities such as candidate matching, chatbots, recommendations, and content generation to optimize recruiting and learning processes.
Troubleshoot complex system issues and perform root cause analysis using structured problem-solving approaches.
Partner with IT and Security to ensure system reliability, compliance, and scalability.
Establish and document best practices for system configuration, usage, maintenance, and comprehensive technical documentation.
Collaborate with Business Technology / IT on integrations, architecture, system performance, and engage with vendors and external partners to support implementations.

Deep expertise in recruiting systems such as ATS, CRM, and interview platforms as well as Learning Management Systems (LMS)
Strong experience in system configuration, architecture, and administration
Experience leading system implementations and managing medium-to-large complexity technical initiatives
Strong understanding of data models, reporting, and system governance
Demonstrated ability to troubleshoot complex issues and perform root cause analysis
Experience leveraging automation to improve operational efficiency
AI fluency, including familiarity with AI/ML applications and AI-enabled features in recruiting and learning platforms
Ability to operate independently in ambiguous environments and translate business needs into technical solutions