At a glance
- Experience
- 1+ years experience
- Location
- Atlanta · Remote
About the role
- As a Hotel Account Executive, you will play a key role in expanding our business within the hotel market.
- Your primary focus will be prospecting, building relationships, and securing new restaurant partnerships within major hotel brands, independent, and boutique hotel properties.
Responsibilities
- Work within a list of prospective hotel properties within assigned geographical territory with restaurants, banquets, and retail outlets and manage the entire sales cycle, from the initial discovery calls to closing.
- Conduct a high volume of calls, emails, and coordination efforts between internal teams, independent, franchisee or corporate hotel customers.
- Deliver product demos and craft tailored solutions that best meet each prospect’s needs.
- Collaborate with cross-functional teams to ensure seamless delivery and meet the expectations set during the sales process.
- Use Salesforce (CRM) to manage all sales activities and maintain up-to-date records.
- Analyze the competitive landscape to strategically position Toast within the hotel market.
- Clearly communicate the strengths, benefits, and potential challenges of Toast’s POS products and services, ensuring a smooth transition for customers.
- Develop a deep understanding of the Master Service Agreements (MSA) of Enterprise Hotel customers to support account needs effectively.
- Travel: 10%-15%
Requirements
- 1+ years in an outbound sourcing or sales role (preferably in hospitality or a related field), with experience managing the full sales cycle from lead generation to closing.
- Proven relationship-building skills with both internal and external stakeholders, managing high volumes of calls, emails, and coordination.
- Familiarity with POS or tech solutions and ability to conduct tailored product demos.
- Cross-functional collaboration experience to ensure seamless alignment between sales and delivery.
- Effective communicator with strong verbal, written, and organizational skills; able to present product value clearly.
- Technical proficiency with CRMs (Salesforce preferred) and strong problem-solving skills.
- Market analysis and negotiation skills to position products strategically within the competitive landscape.
- Comfortable working with Master Service Agreements for large enterprise accounts.
- Self-motivated, resourceful, and detail-oriented with a competitive, organized approach to projects.
- Comfortable navigating ambiguity and adapting to evolving customer and business needs.
Preferred qualifications
- Preferably Associate’s or Bachelor’s degree
- Experience using Salesforce to keep track of Sales activities
- Sales competency, Command of the Message
Workplace
- We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs.
Skills
- Salesforce
- CRM
- POS
