At a glance
- Experience
- 2+ years experience
- Location
- Cape Town
About the role
- As a Renewal Sales Specialist, you will be responsible for coverage in the region and driving renewals of the largest segment of DigiCert's customer base, delivering incremental revenue growth and bringing in net new business.
- This role is aligned to US business hours.
Responsibilities
- Building & Fostering Strong Relationships: Working closely with your in-region Account Manager, develop a deep relationship with strategic DigiCert customers, focusing on increasing adoption, ensuring retention, and long-term success solving technology challenges.
- Active Listening: Enhance mutual understanding in communicating with others by expressing genuine interest in, and providing full attention to, the content and meaning of others' messages, realizing opportunities to expand DigiCert's reach.
- Information Seeking: Going beyond routine questions, digging or pressing for exact information, resolving discrepancies by asking a series of questions, or conducting environmental scanning for opportunities or miscellaneous information.
- Influence and Persuasion: Persuading, convincing, influencing, or impressing others to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.
- Composure and Resiliency: Dealing effectively with pressure, maintaining focus and intensity, and remaining optimistic and persistent, even under adversity.
- Organizational Savvy: Gather and accurately assess information related to the organization's formal and informal communication channels and power relationships.
Requirements
- 2+ years of experience managing full sales cycle (inside or field sales) in the software space
- Excellent written and verbal communication skills
- Proactive in adopting sales best practices and a leader in process adherence
- Can demonstrate market and industry knowledge and recognizes changing market trends
- Excellent objection handling and negotiating abilities
- Driven to invest time in self-education that can be applied in a professional context
- Demonstrates the ability to link corporate strategic goals to customer facing solutions
- Strong collaboration skills and ability to work alongside multiple team members
- Proven record of meeting/exceeding established goals
- Ability to effectively communicate with internal stakeholders
Preferred qualifications
- SaaS Sales preferred
- SaaS Sales experience within the LATAM and AMS region advantageous
Benefits
- Competitive compensation, including uncapped commission (role-dependent)
- Achievers Club awards and performance-based incentives
- Pension and retirement benefits (location dependent)
- Life insurance and income protection coverage
- Comprehensive health and wellness support, including medical coverage (where applicable), gym reimbursement, and mental wellbeing resources
- Employee Assistance Program with 24/7 confidential support for employees and their families
- Generous paid time off, including holidays and additional leave options
- Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
- Education assistance and professional development opportunities
- Access to LinkedIn Learning and continuous learning resources
Skills
- Sales
- SaaS Sales
- Objection Handling
- Full Sales Cycle
