Sales Assistant (Full Time) - Soho Home, Central London
Soho Home · Soho Home Westbourne Grove · Posted Oct 2, 2026
At a glance
- Location
- Soho Home · Soho Home Westbourne Grove
About the role
- This is a full-time sales opportunity for a customer-focused individual to join the Soho Home retail team in a new Central London location.
- The role involves providing professional service, maintaining product knowledge, and contributing to sales goals within a high-end interiors environment.
Responsibilities
- Deliver exceptional, personalised service to create memorable experiences and build customer loyalty.
- Greet and engage customers warmly, offering attentive and professional support.
- Share confident product knowledge, including materials, styles, and availability.
- Suggest suitable alternatives when items are unavailable.
- Understand individual customer needs and provide tailored recommendations.
- Use service skills to drive conversions and support sales goals.
- Contribute to daily and weekly sales targets.
- Maintain excellent knowledge of the Soho Home brand, products, and seasonal collections.
- Keep displays well-stocked and ensure the shop floor meets cleanliness and presentation standards.
- Provide feedback to managers on customer preferences and product performance.
Requirements
- Proven experience in a similar role within a high-end interiors or lifestyle retail store.
- Genuine passion for interiors, design, and home styling.
- Confident approach to discussing colours, styles, and trends.
- Professional, confident, and customer-focused approach.
- Creative flair and ability to inspire customers with styling ideas.
- Excellent communication skills.
- Flexible and adaptable to the evolving needs of the retail environment.
- Team player capable of supporting colleagues and contributing to store culture.
Preferred qualifications
- Experience in furniture and lighting sales
Benefits
- Discounts at Soho House globally, Soho Home, and Cowshed
- Soho Friends Membership
- Enhanced Pension Scheme
- 3 days paid a year to support a charity of your choice
- Cookhouse & House Tonic food and drink training programmes
- Monthly team events including fitness sessions, cinema screenings, and art classes
- Generous Retail Discount
- Retail Commission
- Training to develop technical and managerial skills
