Sales Development Representative

Ireland · 1+ years experience · Remote · Posted Oct 9, 2026

At a glance

This role is critical to growing and developing pipeline for Twilio’s New Business and Strategic Sales teams.
The Sales Development organization is a strategic component of Twilio’s overall go-to-market strategy.

Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform.
Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience.
Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline.
Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows.
Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling.
Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities.

Growth-oriented and ready to build toward future leadership or customer-facing roles.
Goal-oriented and biased toward action (our quota is the floor, not the ceiling!).
Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach.
Comfortable with change and energized by a fast-moving environment.
Enjoy variety and creativity in your day-to-day workflow.
Have a demonstrated ability to navigate challenges with resilience.
Embrace responsibility and enjoy partnering with Account Executives as part of a team.

While we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.