At a glance
- Experience
- 4+ years experience
- Location
- Cape Town
About the role
- The Senior Business Continuity Analyst is responsible for coordinating, maintaining, and continuously improving DigiCert’s enterprise Business Continuity, Disaster Recovery, and Resiliency program.
- This role acts as the central governance and program coordination owner for BC/DR across DigiCert, ensuring plans, exercises, impact analyses, and remediation activities are executed and aligned with industry standards.
Responsibilities
- Own and maintain DigiCert’s enterprise Business Continuity Plan (BCP), ensuring it is current, approved, and consistently applied across the organization.
- Coordinate periodic reviews and updates of the BCP to reflect organizational, system, or risk changes.
- Coordinate and manage Business Impact Analyses (BIAs) across DigiCert’s critical business processes and systems.
- Maintain governance oversight of disaster recovery plans owned by DigiCert’s Infrastructure, Cloud and Engineering teams.
- Develop and maintain a BCP/DR testing and exercise framework, including tabletop exercises and business continuity simulations.
- Capture lessons learned and track remediation actions to completion.
- Serve as the primary BCP/DR governance point of contact for internal audits, external auditors, and customer assurance inquiries.
- Support Governance-owned policies related to business continuity and resiliency.
- Provide regular reporting on BCP/DR maturity, testing outcomes, risks, and remediation status to GRC leadership, Trust Office leadership and the CTRO.
- Act as a coordination point between Governance, Infrastructure, Engineering, Security, Legal, People Ops, and Business leaders.
Requirements
- 4+ years of experience in business continuity, disaster recovery, operational resilience, or risk, governance, or compliance-related roles.
- Solid understanding of BCP/DR frameworks and lifecycle management, Business Impact Analysis methodologies, and RTO, RPO, and MTD concepts.
- Experience coordinating cross-functional initiatives with technical and non-technical stakeholders.
- Strong documentation, organization, and follow-up skills.
- Comfortable operating in a regulated and audit-sensitive environment.
Preferred qualifications
- Experience with ISO/IEC 27001, ISO/IEC 22301 or similar standards.
- Exposure to internal or external audit processes.
- Familiarity with SaaS, cloud, or highly available technology environments.
- Previous experience in planning, coordinating and overseeing complete failover of large-scale data center exercises.
Benefits
- Competitive compensation and comprehensive benefits package
- Generous paid time off, including holidays and additional leave options
- Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
- Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources
- Pension, life insurance, and income protection benefits (location dependent)
- Employee Assistance Program with 24/7 confidential support for employees and their families
- Education assistance and professional development opportunities
- Access to LinkedIn Learning and continuous learning resources
- Employee referral bonus program and additional company perks and discounts
- Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues
