Senior Workplace Experience Specialist

City of London Corporation, GBR · London · 7+ years experience · Hybrid · Posted Sep 30, 2026

At a glance

Zscaler is looking for a Workplace Experience Senior Coordinator to join the People & Culture team based in the London, UK office.
The role ensures a best-in-class, end-to-end workplace experience for all employees and external guests while overseeing workspace services operations.

Ensure a best-in-class, end-to-end workplace experience for all employees and external guests across managed sites while promoting a productive and efficient work environment
Oversee workspace services operations, including mailroom, security, janitorial services, food and beverage programs, parking, and other workplace amenities
Align physical workplace layouts and workflows with organizational needs, leveraging space management practices to promote function and employee satisfaction
Oversee vendor management to ensure best in class service delivery in the office and alignment with regional and global compliance and budgetary requirements
Develop and execute workplace projects and initiatives to align with both local and global strategies
Collaborate cross-functionally with the People Team and other departments on activities and events that drive engagement and support organizational culture

7+ years of experience in a Workplace or Hospitality role, with site lead experience essential
Facilities management qualifications or trainings (IWFM Level 4 or above, IOSH Managing Safely, CoreNet employee experience certification, or MCR)
Demonstrated expertise in change management, vendor administration, and operational workflows