Site Merchandising Specialist

Toronto · Canada - Toronto · CAD 87,000-105,000 · 3-5 years experience · Onsite · Posted Sep 30, 2026

At a glance

Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast.
What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver.

The Site Merchandising Specialist plays a critical role in executing and optimizing the regional on-site customer journey.
This position ensures that content and local merchandising strategies align with brand goals and drive customer engagement and conversion.
The role is responsible for managing day-to-day content updates, homepage refreshes, and collection landing page curation across web, mobile, and app environments.

Own and manage day-to-day homepage updates, ensuring content is timely, accurate, and brand-aligned
Curate and maintain Collection Landing Pages (CLPs) to support seasonal campaigns, regional product launches, and regional marketing strategies
Leverage CMS tools (primarily Contentful) to publish, edit, and optimize on-site content
Partner with cross-functional teams (creative, marketing, merchandising, and analytics) to align site content with campaign objectives and product priorities
Monitor and analyze site metrics (traffic, CTR, bounce rate, conversion, etc.) to identify areas of opportunity and drive continuous improvements
Support new product launches, brand campaigns, and promotional moments through thoughtful site merchandising
Troubleshoot content issues and conduct regular QA to ensure an optimal site experience that is also on-brand
Stay informed on digital merchandising trends, UX/UI best practices, and industry benchmarks

Role is based in Toronto, with 4 days per week (Monday-Thursday) in office requirement
3 - 5 years of experience in site merchandising, eCommerce, or digital content management
Hands-on experience using a CMS
Familiarity with site performance tools such as Google Analytics, ContentSquare, or similar platforms
Demonstrated ability to interpret data and use insights to guide merchandising decisions
Exceptional attention to detail, organization, and time management
Strong written and verbal communication skills
Comfortable working cross-functionally in a fast-paced, agile environment