SMB Sales Manager

New York City, NY · 2-3 years experience · Full-time · Onsite · Posted Oct 2, 2026

At a glance

Envoy is seeking an SMB Sales Manager to lead a team of 8 SMB Account Executives in a high-velocity, outbound-heavy sales environment.
The role involves owning regional sales targets, driving self-sourced pipeline generation, and coaching team members on discovery, negotiation, and deal management.
This is an onsite position requiring at least 4 days a week in the New York City office.

Lead a team of SMB Account Executives to meet quota.
Set standards for activity, rigor, and deal management.
Own the team's self-sourced pipeline number.
Coach prospecting activities including sequences, call blocks, account planning, and territory strategy.
Deliver accurate forecasts for the current and next quarter.
Inspect stage integrity and identify deal risk early.
Diagnose individual skill gaps and provide targeted coaching on discovery, demo, negotiation, and multi-threading.
Contribute to onboarding and certification for new hires.
Partner with Marketing, Product, Enablement, Sales Ops, and Customer Success on acquisition and expansion plays.

2–3+ years managing a B2B closing team selling software in a velocity or SMB motion.
Proven record of the team hitting its number.
Experience carrying and coaching a team to a self-sourced pipeline generation target.
Experience forecasting in a short-cycle business where bookings are sourced intra-quarter.
Experience running a mixed book of fast transactional deals and longer strategic ones.
Fluency in MEDDPPICC or a comparable qualification framework.
Experience engaging multiple stakeholders through negotiation, security review, legal, and procurement.
AI and data fluency, including the ability to pull and interpret pipeline data.
Ability to provide direct feedback and coach reps through skill gaps.
Comfort with pace and ambiguity in a changing environment.

Onsite position
Requires at least 4 days a week (Monday - Thursday) in the New York City, NY office